Mar 19, 2021 11:53:35 AM urn:biz:b15ed773-9eed-11e7-baa2-7b88b04daa8e

Thanks for contacting Apple. Our automated assistant and live specialists are here to answer questions. We can help you do all of the following and more: - Get product support - Make a purchase - Check order status - Chat with an Apple agent

Mar 19, 2021 11:53:36 AM urn:biz:b15ed773-9eed-11e7-baa2-7b88b04daa8e

I can get you to someone who can help, but I need a little more information first. Please choose an option from the list below, or tell us the topic you need help with.

Mar 19, 2021 11:54:45 AM urn:biz:b15ed773-9eed-11e7-baa2-7b88b04daa8e

Let me get you to someone who can help. The Advisor may need your serial number, so please have it ready. You can find the serial number of your Mac by choosing About This Mac from the Apple menu in the upper-left corner of your screen.

Mar 19, 2021 11:55:43 AM urn:biz:b15ed773-9eed-11e7-baa2-7b88b04daa8e

Hi there thank you for contacting apple support how may I assist you?

Mar 19, 2021 11:56:59 AM urn:biz:b15ed773-9eed-11e7-baa2-7b88b04daa8e

Yes

Mar 19, 2021 11:57:01 AM urn:biz:b15ed773-9eed-11e7-baa2-7b88b04daa8e

Can you please send me the serial number of your device?

Mar 19, 2021 11:58:59 AM urn:biz:b15ed773-9eed-11e7-baa2-7b88b04daa8e

I understand

Mar 19, 2021 12:02:42 PM urn:biz:b15ed773-9eed-11e7-baa2-7b88b04daa8e

That is incorrect, are you able to turn on the device?

Mar 19, 2021 12:03:53 PM urn:biz:b15ed773-9eed-11e7-baa2-7b88b04daa8e

I see okay

Mar 19, 2021 12:03:59 PM urn:biz:b15ed773-9eed-11e7-baa2-7b88b04daa8e

No worries lets book here

Mar 19, 2021 12:03:59 PM urn:biz:b15ed773-9eed-11e7-baa2-7b88b04daa8e

May I please get your postal code so I can look at the closet service location near you?

Mar 19, 2021 12:05:01 PM urn:biz:b15ed773-9eed-11e7-baa2-7b88b04daa8e

Okay so just a moment here

Mar 19, 2021 12:27:36 PM urn:biz:b15ed773-9eed-11e7-baa2-7b88b04daa8e

Thanks for contacting Apple Support. Please give me a moment to look over your information.

Mar 19, 2021 12:39:37 PM urn:biz:b15ed773-9eed-11e7-baa2-7b88b04daa8e

Using the provided postal code, here are the stores that are within your area.

Mar 19, 2021 12:39:37 PM urn:biz:b15ed773-9eed-11e7-baa2-7b88b04daa8e

1. APPLE THE FALLS 8888 SW 136TH STREET MIAMI, FL 33176 305-234 4565 http://www.apple.com/retail/thefalls Hours Open Today: 10:00 AM-08:00 PM 2. BEST BUY - PINECREST 11905 S Dixie Hwy Covid Process | By Appt Only | Lmtd Hours Miami, FL 33156-4444 (305) 971-5039 http://www.bestbuy.com/servicerepair 3. MIAMI DADE COLLEGE BOOKSTORE - KENDALL CAMPUS 11011 SW 104TH ST BUILDING 8 MIAMI, FL 33176-3330 305-237-2361 https://www.bkstr.com/miamidadekendalstore/home 4. APPLE DADELAND 7535 DADELAND MALL MIAMI, FL 33156 305-341 9812 http://www.apple.com/retail/dadeland Hours Open Today: 10:00 AM-08:00 PM 5. BEST BUY - DADELAND 8450 S Dixie Hwy Covid Process | By Appt Only | Lmtd Hours Miami, FL 33143-7804 (305) 662-7073 http://www.bestbuy.com/servicerepair

Mar 19, 2021 12:39:58 PM urn:biz:b15ed773-9eed-11e7-baa2-7b88b04daa8e

Checking availability it appears that there are no current available appointments.